Refund policy

Thank you for shopping with Chante'e & Co. LLC. Each product is made to order. Because our items are handmade and often customized, all sales are final.

Please check all order details (all personalization) before placing your order.

We do not accept returns, refunds, or exchanges for any reason — including incorrect sizes, change of mind, or personalization errors provided by the buyer.

If your order arrives damaged or defective, please contact us within 72 hours of delivery at chanteeco@gmail.com with photos and details. We’ll review your case and work with you to find a fair solution (such as a replacement if applicable) .